Havaianas - Nonshoppable

If you did not purchase Route Shipping Protection, please reach out to the carrier for next steps on lost, stolen, or damaged packages. Havaianas does not replace or reimburse in these case.If you purchased Route Shipping Protection at checkout and your order arrives damaged or is lost or stolen, please submit a claim. You can file a claim with Route&#xA0;<a href="https://claims.route.com/" target="_parent" style=" text-decoration: none;">here</a>.&#xA0;

If you did not purchase Route Shipping Protection, please reach out to the carrier for next steps on lost, stolen, or damaged packages. Havaianas does not replace or reimburse in these case. If you purchased Route Shipping Protection at checkout and

My package is lost, stolen or damaged. What should I do?

Shipping

How do I purchase on Havaianas.com?

Purchasing Havaianas

How do I redeem my points?

Can I return my order if I redeemed rewards points for a discount?

How is my VIP tier determined?

Do rewards expire?

Why didn’t I earn points on my purchase?

How do I redeem my rewards at checkout?

I have an existing rewards account, but it isn't working.

Rewards

How do I make a return?

What is your Warranty Policy?

Can I make an exchange for my Canada order?

What is your return policy?

Returns & Exchanges

How do I cancel my order?

I am a wholesaler and am interested in ordering Havaianas. How do I place my order?

Do you backorder?

What do I do if my order arrives damaged?

Orders

How quickly will my order be shipped?

What is Route Package Protection?

I purchased Route Package Protection. Where is My Order?

How Does Route Package Protection Work?

How Does Route Process Refunds or Reorders?

When Should I File a Claim with Route Package Protection?

What if My Order with Route Package Protection Never Arrives or is Stolen?

How Do I File a Claim for my Lost, Damaged, or Stolen Order with Route Package Protection?

How can I contact you?

How do I inquire about employment opportunities?

Contact

What are the promotion terms and exclusions for the Text Sign Up discount?

What are the promotion terms and exclusions for the Newsletter Sign Up discount?

What are the promotion terms for free standard shipping on orders over $50?

Promotion Terms

What size should I get?

Sizing

My package is lost, stolen or damaged. What should I do?Updated a day ago